Shipping & returns
Shipping & Returns
Prints are made after you order, ship unframed, and travel free within the contiguous United States.
Shipping
- Free shipping to the 48 contiguous U.S. states and Washington, D.C. Shipping cost is included in the print price.
- We do not ship to Alaska, Hawaii, U.S. territories, or outside the United States.
- Production: typically 1–3 business days.
- Transit: typically 2–5 business days after the print ships.
- Typical total: about 3–8 business days after you order.
- You will receive tracking once the carrier has the parcel.
Returns
Change of mind or the wrong size: 14 days from delivery. We will refund you, or help you get the size you meant. You cover return shipping.
Damaged, misprinted, or incorrect: 7 days from delivery, with photos. We replace or refund at no charge.
Lost: if it has not arrived by the date we gave you, write within 7 days after that date.
Questions
hello@knownelsewhere.com · We reply within 1–2 business days.